We are a Mississauga-based distributor that supplies premium door, glass and architectural hardware to DIY-ers, contractors and other building professionals across Canada.

Our business office is at 6575 Kestrel Road, Mississauga, ON L5T 1P4. Please note this is not a customer pick-up location.

No. All orders are fulfilled from our warehouse network and shipped directly to you. We do not offer on-site shopping or order pick-up at our Mississauga address.

Add the items you need to your cart and check out securely through our Shopify-powered store. Payment is authorized and captured at the time the order is placed.

No. For status on inventory call us at +1 833-294-2944

Yes. If you have project-specific questions or require volume pricing, please use the “Request a Quote” button on our About page or contact our team directly.

We currently ship to all provinces and territories in Canada. We do not ship outside Canada at this time.

We partner with reliable national and regional couriers. Transit time for in-stock items is typically one business day after dispatch, but remote locations may take longer.

Shipping cost is determined by the weight and size of each item. Free shipping is available for items that can be purchased through the checkout system. Items requiring a quote will have shipping calculated based on the quote, as they exceed UPS standard shipping limits.

You must contact us within 20 days of the invoice date to request a return.

Email or call customer service to obtain a Return Merchandise Authorization (RMA). No return will be accepted without an RMA number clearly written on the box.

Return freight is the customer’s responsibility unless the product was shipped in error or is confirmed defective. Original shipping fees are non-refundable.

Return freight is the customer’s responsibility unless the product was shipped in error or is confirmed defective.

All prices are listed in Canadian Dollars (CAD). We accept Visa, Mastercard, American Express, debit/Interac, Apple Pay, Google Pay, Shop Pay and PayPal via Shopify Payments.

Yes. Transactions are processed on Shopify’s PCI-compliant, SSL-encrypted infrastructure. We never store your full card details.

Manufacturer warranties apply to most items; Canada Wide Hardware helps facilitate claims but does not issue manufacturer warranties directly.

Notify us within 20 days of receipt. At our discretion we will replace the item or refund your purchase price after inspection.

Natural aging or colour variation of certain finishes is normal and not considered a manufacturing defect under warranty.

No, but registering lets you view order history and check out faster on future purchases. Although, requesting a quote does require an account.

We are committed to ongoing improvements that meet current digital-accessibility standards. If you encounter an issue, please email support@cwghp.ca with “Disabled Access” in the subject line.

Phone: +1 833-294-2944 (Mon–Fri 8 a.m.–5 p.m. EST)
Email: support@cwghp.ca
Or through our contact form on the contact information page

We aim to reply to all emails and contact-form submissions within one business day.